what you need to get service for your residence

Apply Online


ways to make your home more efficient and save money

Save Energy


green programs and providers for residences

Go Green


• Meet with Engineer to discuss service requirements.
• Purchase electrical permits.
• Commercial services requires permits to be purchased by a registered electrician.
• Begin electrical work associated with the project.
• Call for electrical inspections as the project progresses.
• Pays any and all applicable fees and deposits associated with the project. Such fees may include connection fees, contribution in aid of construction or a facilities repayment contract.
• Apply for service with CPWS Customer Service Department.
• Complete the project with an approved final inspection.
• CPWS Engineer will draft work order for service extension.
• CPWS Power Construction will install new facilities to provide service to the new structure.


EnergyRight® eScore Program Updates

COVID-19 Impact to TVA eScore

Program Due to the current situation regarding the COVID-19 pandemic, all TVA eScore in-home evaluation and inspection services are temporarily delayed until further notice. This is an unprecedented situation and safety for our program participants is our top priority. We are continuing to monitor the situation closely and are working with our program partners to implement safety protocols for when operations resume.

If you have questions regarding energy upgrades recently installed in your home, please go to and click the Customer Support tab on the right side of the screen to enter a support request. Our support team will connect you with an Energy Advisor or other appropriate staff who will promptly respond to assist with your needs. You can also reach Customer Support at 1-844- 372-6732.

If you have questions regarding timelines on when you will be scheduled for an inspection, unfortunately we are unable to provide you with an update at this time. When we receive notification that normal operations have resumed, you will be contacted by a representative who will provide you with additional details.

During this time, the online eScore Self Audit will remain available as a resource to help you learn how to you can make your home more energy efficient. After you complete the online eScore Self Audit, your local power company will mail you a free kit with items you can install around the house to save energy.

In addition, program financing remains available for eligible energy upgrades installed in your home (if offered by your local power company). Please ask your Quality Contractor Network member, visit or give one of our friendly customer service representatives a call at 1-855-237- 2673 for more details.

Thank you for your understanding as we work through this unprecedented event.

eScore Program Team

Call 1-855-2eScore or visit
• The evaluator will inspect your home, and report outlining the potential energy-efficient modifications that need to be made and the available incentives offered (listed below) will be available for the homeowner to view at
• Modifications must be made by a member of the TVA Quality Contractor Network.  The evaluator will provide the names of qualified contractors.
• All home improvements must be completed within 180 days of evaluator’s recommendations to be eligible for incentives and reimbursement of the evaluation fee.


What is Green Power Switch?
Green Power Switch is a renewable energy initiative that offers consumers in the Tennessee Valley a choice in the type of power they buy. TVA and local public power companies, working in cooperation with the environmental community, developed Green Power Switch as a way to bring green power—electricity that’s generated by cleaner, renewable resources such as solar, wind, and methane gas—to Valley consumers.

How does green power benefit the environment?
The environmental effects of traditional energy sources like coal, natural gas, oil and nuclear power can be significant. Although no source of energy is impact-free, renewable resources create less waste and pollution. In fact, an investment of an additional $8 per month on your power bill buys enough Green Power Switch to equal the environmental benefits of planting an acre of trees in the Tennessee Valley region.

How will I be billed?
A line item for participation in the Green Power Switch will appear on your monthly power bill.

How will my electricity bill be calculated?
Green Power Switch is sold in 150-kilowatt-hour blocks.  Each block adds $4 to the customer’s monthly power bill. Commercial and industrial customers may purchase blocks based on the amount of energy they use.

Why does green power cost more?
Although renewable sources like sunlight and wind are free, the technology used to capture the energy they produce is still more expensive than traditional power generation methods. However, increased demand may lead to expanded power production capacity and eventually to lower costs.

Terms & Conditions
Green Power Switch is certified by the Green-e Renewable Energy Certification Program, which requires companies offering certified products to provide residential electricity customers with this notice of price, terms, and conditions of service. Participation in Green Power Switch is voluntary. A customer may discontinue participation in the program at any time. You may cancel your agreement to participate by contacting CPWS at 931-388-4833 or by sending an email to

Who should I contact for more information?
Contact CPWS at 931-388-4833 or TVA’s Green Power Switch staff at You may also write to Green Power Switch, P.O. Box 292409, Nashville, TN 37229-2409, or call 615-232-6756.


Interested in generating green power and selling it to TVA through CPWS’ local power grid? Become a Green Power Provider and join others providing clean energy resources to the Tennessee Valley.

For enrollment in 2016 Green Power Providers program please use the forms below.  TVA has an on-line application tool for beginning the process with an electronic Capacity Reservation Request (CRR).

Visit  to learn more about the program.

CPWS strongly urges that owner, participant and installer to contact CPWS before CRR submittal.  The program requires CPWS electric account and CRR submitted information to agree.  Failure to properly complete CRR shall result in a rejection of the CRR application.   CPWS urges electronic CRR to be submitted to allow proper CRR review according to CPWS GPP Overview Statement of TVA’s GPP Program.

Green Power Providers Overview
Interconnection Agreement
Participation Agreement
TVA GPP Guidelines CY 2017
TVA GPP Capacity Reservation Request Supplement
Policy and Procedure Statement 2014
Interconnection Application Tier 1 Form
Interconnection Application Tier 2 Form


  • M – F 7AM to 5PM
  • 931-388-4833

Your Email (required)

Your Message