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Virus Protection 
To protect yourself from viruses, CPWS Broadband recommends that you use auto-updating anti-virus software and a software firewall. There are numerous quality products available, and whether you’re a MAC or PC user, a firewall is a good security tool to help insure your system’s security isn’t compromised. We have made available an online virus and security scan for our customers. 
 
You may also want to visit the following sites: 
• www.f-secure.com/news 
• Symantec.com 
• Norton Antivirus 
• McAfee 
 
Click Here for Microsoft Critical Updates 
 
Spam 
CPWS PowerNet mainly deals with spam that originates from within the CPWS PowerNet network. If you have received spam that did not originate from CPWS PowerNet customers, please send your complaint to the originating ISP or network provider (usually abuse@domain). Tutorials on “How to Complain to Service Providers about Spam” can be found at the following links: 
• http://spam.abuse.net/userhelp/howtocomplain.shtml 
• http://www.valinet.com/~coreya/antispam/aswho.html 
 
Spyware 
If you have installed “free” programs, especially music-sharing programs such as BearShare, LimeWire or KaZaA, you may have unknowingly installed other programs as well. These tiny “applets” can show pop-ups at random intervals or when certain programs are activated such as Internet Explorer. A brief description of these applets can be found in the following articles: 
• http://news.com.com/ 
• http://www.zdnet.com/ 
• http://www.wired.com/ 
• http://www.zdnet.com/anchordesk 
If you are experiencing pop-ups generated by one of these malicious programs, you may want to remove the pop-up program from your computer. One program that attempts to detect and uninstall pop-up programs is available at: http://download.cnet.com/downloads. 
 
CPWS PowerNet does not support or endorse this or any other programs that may be listed above. The information provided is simply to help our customers update and secure their computers.