Need help with PowerNet services? We've got you covered with these helpful User Guides.

• Phone Quickstart Guide
• Residential Voice Guide
• TV Everywhere Guide

Check your email online with webmail. Login to Webmail

Virus Protection  To protect yourself from viruses, CPWS Broadband recommends that you use auto-updating anti-virus software and a software firewall. There are numerous quality products available, and whether you're a MAC or PC user, a firewall is a good security tool to help insure your system's security isn't compromised. We have made available an online virus and security scan for our customers.   
You may also want to visit the following sites:  • www.f-secure.com/news  • Symantec.com  • McAfee   
Click Here for Microsoft Critical Updates    Spam  CPWS PowerNet mainly deals with spam that originates from within the CPWS PowerNet network. If you have received spam that did not originate from CPWS PowerNet customers, please send your complaint to the originating ISP or network provider (usually abuse@domain). Tutorials on "How to Complain to Service Providers about Spam" can be found at the following link:  • https://www.abuse.net   Spyware  If you have installed "free" programs, especially music-sharing programs such as BearShare, LimeWire or KaZaA, you may have unknowingly installed other programs as well. These tiny "applets" can show pop-ups at random intervals or when certain programs are activated such as Internet Explorer. A brief description of these applets can be found in the following articles:  • https://news.com/  • https://www.zdnet.com/  • https://www.wired.com/   
CPWS PowerNet does not support or endorse this or any other programs that may be listed above. The information provided is simply to help our customers update and secure their computers.