Job Title: Broadband Support Technician Department: Broadband Reports To: Broadband Support Manager Classification: Non-Exempt Job Purpose: To assist Broadband customers escalated from Customer Service with various issues and to have expertise in using various types of software for provisioning of services, problem diagnostics, and auditing accounts. Duties/Responsibilities: Required Skills/Abilities: Physical Requirements: Education, Experience, and Qualifications: This is not necessarily an …
Water Engineering Technician
Job Title: Water Engineering Technician Department: Water Distribution Reports To: Water Engineering Manager Classification: Non-exempt Job Purpose: To inspect and oversee all outside contractor work for Columbia Water System, prepare construction plans, and support the Water Distribution department with internal design, installation, and maintenance of water infrastructure. Duties/Responsibilities: Required Skills/Abilities: Physical Requirements: Education, Experience, and Qualifications: Residency Requirements: This is not …
Water Metering Technician
Job Title: Water Metering Technician Department: Water Distribution Reports To: Water Shop Manager Classification: Non-exempt Job Purpose: To coordinate the test and repair of water meters and manage the cross connection and backflow prevention programs. Duties/Responsibilities: Required Skills/Abilities: Physical Requirements: Education, Experience, and Qualifications: Requirements for Water Metering Technician I: High School Diploma or equivalent required Maintain a valid State of …
Customer Representative Tier 1
Customer Service Representative – Tier 1 is a non-exempt, multi-faceted position to assist customers with their various daily needs. This includes payments received in person, via night deposit, mail, and other methods. This position will also assist customers via phone calls and emails and assist with evaluating online orders for service connect/disconnects. Duties/Responsibilities: Cashier Receptionist Call Center Customer Service Order Requests General …
Director of Customer Service
Responsible for the leadership of CPWS’ Customer Service, Customer Records, and Customer Information Systems departments ensuring an exceptional customer service experience for CPWS customers. Duties/Responsibilities: Required Skills/Abilities: Physical Requirements: Education, Experience, and Qualifications: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be …
Broadband Construction Manager
Job Title: Broadband Construction Manager Effective Date: August 28, 2023 Department: 80 – Broadband Reports To: Director of Broadband Operations Classification: Exempt Job Purpose: To manage the overall operation of the Head End, Tower site, and construction of the Broadband system Directly Supervises: Broadband Construction Technicians Broadband Head End Analyst Outside Contractors Indirectly Supervises: Contract GIS Contract Design Duties/Responsibilities: Required …
Water Distribution Superintendent
CPWS is hiring a Water Distribution Superintendent to join our growing organization. This is an exempt position to manage and supervise the Water Distribution crews while performing distribution system maintenance and infrastructure operations. Duties/Responsibilities: This position will oversee and issue work to the water distribution crews; ensure safety of CPWS create and the public; oversee the installation and maintenance of all …