Broadband Construction Manager

Job Title: Broadband Construction Manager

Effective Date: August 28, 2023

Department: 80 – Broadband

Reports To: Director of Broadband Operations

Classification: Exempt

Job Purpose: To manage the overall operation of the Head End, Tower site, and construction of the Broadband system

Directly Supervises:

Broadband Construction Technicians Broadband Head End Analyst Outside Contractors

Indirectly Supervises:

Contract GIS Contract Design


  • Manage the overall technical operations for inside plant facilities
  • Supervise outside contractors, contract GIS, and contract Design
  • Supervise FTTx and HFC inside – outside system design
  • Ensure pole changes and forced relocates are performed
  • Prepare construction reports
  • Responsible for quality control of system construction
  • Utility liaison, make-ready coordination, and all permitting
  • Coordinate with warehouse and purchasing regarding telecommunications inventory
  • Responsible for alignment, repairs, and monitoring of Video, HDS, and VoIP services
  • Responsible for proper signal levels and signal quality generated at the Head End
  • Responsible for maintaining of earth station(s), tower, and off-air antennas
  • Responsible for maintaining and operating Head End test equipment
  • Assist other managers in the Broadband department with technical training of associates
  • Customer relations
  • Coordinate rotating schedule for Broadband on-call services
  • Manage the FTTx plant design and construction
  • Other work as assigned

Required Skills/Abilities:

  • Acknowledge and adhere to all CPWS policies.
  • Maintain regular attendance at work
  • Ability to perform duties safely without endangering self, others, and the public.
  • Ability to read and understand instructions and job-related material (blueprints, drawings, orders, safety data sheets, distribution maps, manuals, etc.)
  • Ability to use eyes, hands, and fingers to operate computer keyboard quickly and accurately
  • Ability to manage multiple tasks
  • Ability to be organized and detail oriented to coordinate with various utilities and maintain reports and records
  • Ability to make good decisions and accomplish duties without close supervision
  • Working knowledge of computer hardware and software, including extensive knowledge ofMicrosoft Excel, Word, and Visio
  • Ability to write
  • Ability to follow instructions
  • Ability to deal with people in a courteous manner
  • Ability to work inside and outside and be exposed to noisy places, fumes, chemicals, toxic substances, and machinery
  • Ability to be exposed to weather conditions that are cold, hot, rainy, and windy

Physical Requirements:

  • Ability to occasionally lift 0 – 20 pounds
  • Ability to lift and/or carry objects weighing 0 – 10 pounds for 2 hours a day
  • Ability to walk
  • Ability to sit for 2 hours at a time
  • Ability to use eyes, hands, and fingers to operate electronic equipment
  • Ability to talk, see, hear, reach, handle, and feel

Education, Experience, and Qualifications:

  • High School Diploma or equivalent required
  • Valid State of Tennessee Driver’s License required
  • 5 or more years job-related experience in the cable/communication (two-way hybrid fiber/coax broadband network) industry preferred
  • Prior management experience in the cable/communication industry preferredResidency Requirement:

Residency Requirement:

• Must reside within a CPWS service territory or Maury County due to the position being subject to stand-by, after-hours, and/or emergency call-out

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional and/or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments). This job description does not constitute a written or implied contract of employment.

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