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• Meet with Engineer to discuss service requirements.
• Purchase electrical permits.
• Commercial services requires permits to be purchased by a registered electrician.
• Begin electrical work associated with the project.
• Call for electrical inspections as the project progresses.
• Pays any and all applicable fees and deposits associated with the project. Such fees may include connection fees, contribution in aid of construction or a facilities repayment contract.
• Apply for service with CPWS Customer Service Department.
• Complete the project with an approved final inspection.
• CPWS Engineer will draft work order for service extension.
• CPWS Power Construction will install new facilities to provide service to the new structure.
• Developer must submit a master plan and phasing plans.   
• Power Engineering will layout the development, take CPWS system phase balance into consideration while designing.  
• Engineer will estimate the construction cost associated with the facility infrastructure and determine the contribution-in-aid (CIA) required for the development.   
• Developer must sign an agreement with CPWS indicating the developer desires CPWS to extend electrical facilities.  
• Developer must pay any required aid-in-construction amount and install facilities before CPWS will begin construction.  
• Developer to furnish and install all raceways as applicable. 
• Developer to furnish and install any needed equipment and transformer pads.  
• CPWS Engineering shall inspect underground customer supplied system prior to the ditches being back filled and the concrete pad forms before pouring. 
• Engineer will draft the work order for the project. 
• Work order is issued to Power Construction for the installation of needed facilities. 
• Junction boxes, troughs or main breakers are not accepted on the source side of multi-metered developments.  
• To provide CPWS needed access a 40-foot easement on primary and a minimum of 10-foot easement for overhead service conductors will be required.   
• When service is placed underground, a minimum of 10-foot easement for primary and secondary is required.   
• Secondary conductors shall be sized to meet or exceed the bus capacity of the service entrance equipment on commercial and industrial installations.  
• CPWS will furnish and install padmounted transformers, primary conductors and make all connections in transformers. 



Your Quality Contractor Network member will need the Site ID to apply for your rebates.
A breakdown of rebates available in your area is listed in the Rebate Schedule below.
Rebates will be sent by check to the address where upgrades occur.

Upgrade Homeowner Rebate (Matching 50%) Limitations
Attic Insulation $250/home One Time Only
Air Sealing $200/home One Time Only
Duct System (existing HVAC only) $200/system One Time Per System
Heat Pump Water Heater $200/unit No Limit
Window Replacement1 $25/window $500 Max Per Home
Storm Windows added to single-pane windows $12.50/window $250 Max Per Home
Exterior Door Replacement1 $50/door $300 Max Per Home
Heat Pump – ducted system, or a non-ducted system1 $250/unit No Limit
Tune-up for existing central heat pump or air conditioning system $15/unit One Rebate Per Unit Per Year
Central Air Conditioning Replacement1 $0/unit No Limit
Geothermal Heat Pump Replacement1 $500/unit No Limit
Dual Fuel Heat Pump Replacement1 $250/unit No Limit

1Must meet ENERGY STAR® requirements.

Program restrictions apply:
·  Home must be a single family dwelling.
·  Home must have had permanent electric service for a minimum of one year.
·  Although eScore is designed for repeat participation, limitations on individual
upgrades exist.  (See Rebate Schedule above for details).

Special financing options are available; please call CPWS at (931) 388-4833 for additional
information or you can download TVA’s heat pump financing instructions by clicking here.

CPWS will be performing inspections anytime attic insulation or HVAC equipment is
installed. Evaluation fee is refundable to the homeowners, if they install recommended
improvements costing $150 or more within 180 days of the scoring evaluation.

Call us at 931-388-4833 or visit (1-855-2eScore).
The above information is subject to change. Please check your customer portal or
call the office for the most current information.
• A $150 home energy evaluation fee must be paid up-front by the homeowner.  If any recommended improvements are made over $150, the fee will be reimbursed.
• Contact CPWS at 931-388-4833 to arrange for an in-home energy evaluation by a TVA-certified evaluator.
• The evaluator will inspect your home, and report outlining the potential energy-efficient modifications that need to be made and the available incentives offered (listed below) will be available for the homeowner to view at
• Modifications must be made by a member of the TVA Quality Contractor Network.  The evaluator will provide the names of qualified contractors.
• All home improvements must be completed within 180 days of evaluator’s recommendations to be eligible for incentives and reimbursement of the evaluation fee. Once the work is finished, it will be inspected to ensure that everything is installed properly to maximize savings.
• After the inspection, you must submit receipts to CPWS for the completed work to be eligible for the cash incentive.
• Rental property is eligible for the program.  Landlord to initiate evaluation.  Tenant must sign a release for electric history.
TVA EnergyRight Solutions Quality Contractor Network logo

CPWS offers cash incentives to customers installing electric heat pumps and/or water heaters in their homes.

Electric Heat Pump Incentives
This incentive is available for financed or non-financed units.
Incentives will not be available for upper floor installations if non-electric heat is on the lower floor.

The units shall have minimum efficiency ratings of:

 Packaged Unit SEER* 13 HSPF* 7.7
 Split Unit SEER* 13 HSPF* 7.7

Rebate request must be filed within 90 days of installation.

Rebate Request Form

Current Heat Pump Incentive: $25 per ton
Free installation inspection available upon request.

Heat Pump Financing
Requirements to participate in the program are as follows:
Loans must be approved before work begins
Customer must select a contract from the Quality Contractor Network
The installation must pass a free inspection

Heat pump loan can also include financing for:
Necessary electrical upgrades
Electrostatic filters
Programmable thermostats
Upgrading weatherization of home as needed
Dual-Fuel heat pumps also qualify

Approved loans:
Are for a fixed a,pimt
Maximum limit – $10,000
Are repaid over a period of up to 10 years
Appears on electric bill each month

Electric Water Heater Incentives
Electric, 40-gallon minimum
Year-round use
Proof of purchase
Must replace gas to be applicable in multi-family dwellings. (Duplex qualifies as single-family; 3 or more units qualify as multi-family)
Rebate request must be filed within 90 days of installation. Click here for the PDF application form.
All units will be site verified after installation.

Current Water Heater Incentive
$100 per electric water heater
(non-EnergyRight qualified home)
($75 per 38-gallon low-boy in retrofit applications)

Building a new home? It pays to do it right… EnergyRight! 

New homes built to EnergyRight Solutions standards rate high in comfort, quality, value, and energy savings. When you build an EnergyRight new home, you can be assured your home will be comfortable and energy efficient. In addition, you may be qualified for a cash incentive from CPWS and TVA. (See the chart below for incentive details.)

You’ll also get personal attention to your home. EnergyRight Solutions has identified 19 keys to optimal energy efficiency—and years of savings on your utility bill.  We will work with your home on an individual basis and will give you information on weatherization and heat pump improvements that will make your home comfortable and affordable.

Incentive Payments
Incentives Paid to the Builder (homeowner if custom built)


Minimum HERS Rating  Incentive
Single Family 83  $300 per home
Multi-Family 83  $100 per unit
Water Heaters  $50 per electric water heater

Basic Requirements
A minimum of 500 square feet
At least one dedicated electric water heater, serving 100% of the water heating load (40-gallon minimum)
An all-electric heat pump or dual-fuel heat pump that serves 100% of the heating and cooling load
A full kitchen, hard wired for electric cooking and laundry services
Heating, cooling and air distribution system must comply with the EnergyRight guidelines, including minimum heat pump efficiency ratings as follows:



 Packaged Unit SEER* 13 HSPF* 7.7
 Split Unit SEER* 13 HSPF* 7.7

Rebate request must be filed within 90 days of installation

CPWS will be glad to review your house plans at no charge to make sure you meet all requirements for your new home to be EnergyRight.

To apply for a rebate, please see the Rebate Request Form. Contact us at 931-388-4833 or for additional information.

*SEER (Seasonal Energy Efficiency Ratio) – The cooling efficiency rating of a heat pump or air conditioner. A higher SEER indicates a more efficient and economical cooling system.
*HSPF (Heating Seasonal Performance Factor) – The heating efficiency rating of a heat pump. A higher HSPF indicates a more efficient and economical heating system.


What is Green Power Switch?
Green Power Switch is a renewable energy initiative that offers consumers in the Tennessee Valley a choice in the type of power they buy. TVA and local public power companies, working in cooperation with the environmental community, developed Green Power Switch as a way to bring green power—electricity that’s generated by cleaner, renewable resources such as solar, wind, and methane gas—to Valley consumers.

How does green power benefit the environment?
The environmental effects of traditional energy sources like coal, natural gas, oil and nuclear power can be significant. Although no source of energy is impact-free, renewable resources create less waste and pollution. In fact, an investment of an additional $8 per month on your power bill buys enough Green Power Switch to equal the environmental benefits of planting an acre of trees in the Tennessee Valley region.

How will I be billed?
A line item for participation in the Green Power Switch will appear on your monthly power bill.

How will my electricity bill be calculated?
Green Power Switch is sold in 150-kilowatt-hour blocks.  Each block adds $4 to the customer’s monthly power bill. Commercial and industrial customers may purchase blocks based on the amount of energy they use.

Why does green power cost more?
Although renewable sources like sunlight and wind are free, the technology used to capture the energy they produce is still more expensive than traditional power generation methods. However, increased demand may lead to expanded power production capacity and eventually to lower costs.

Terms & Conditions
Green Power Switch is certified by the Green-e Renewable Energy Certification Program, which requires companies offering certified products to provide residential electricity customers with this notice of price, terms, and conditions of service. Participation in Green Power Switch is voluntary. A customer may discontinue participation in the program at any time. You may cancel your agreement to participate by contacting CPWS at 931-388-4833 or by sending an email to

Who should I contact for more information?
Contact CPWS at 931-388-4833 or TVA’s Green Power Switch staff at You may also write to Green Power Switch, P.O. Box 292409, Nashville, TN 37229-2409, or call 615-232-6756.


Interested in generating green power and selling it to TVA through CPWS’ local power grid? Become a Green Power Provider and join others providing clean energy resources to the Tennessee Valley.

For enrollment in 2016 Green Power Providers program please use the forms below.  TVA has an on-line application tool for beginning the process with an electronic Capacity Reservation Request (CRR).

Visit to learn more about the program.

CPWS strongly urges that owner, participant and installer to contact CPWS before CRR submittal.  The program requires CPWS electric account and CRR submitted information to agree.  Failure to properly complete CRR shall result in a rejection of the CRR application.   CPWS urges electronic CRR to be submitted to allow proper CRR review according to CPWS GPP Overview Statement of TVA’s GPP Program.

Green Power Providers Overview
Interconnection Agreement
Participation Agreement
TVA GPP Guidelines CY 2016
TVA GPP Capacity Reservation Request Supplement
Policy and Procedure Statement 2014
Interconnection Application Tier 1 Form
Interconnection Application Tier 2 Form


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